# Level Hotels --- ## Pages - [The Penthouse at South Hill](https://staging.stayinglevel.com/penthouse-collection/the-penthouse-at-south-hill/) - [Vancouver The Mark](https://staging.stayinglevel.com/penthouse-collection/vancouver-the-mark/) - [Toronto The Garrison](https://staging.stayinglevel.com/penthouse-collection/toronto-the-garrison/) - [Monthly Stays](https://staging.stayinglevel.com/monthly-stays/) - [FAQs](https://staging.stayinglevel.com/faq/) - [Accessibility](https://staging.stayinglevel.com/accessibility/) - [About Us](https://staging.stayinglevel.com/about-us/) - [Contact Us](https://staging.stayinglevel.com/contact-us/) - [Careers](https://staging.stayinglevel.com/careers/) - [Destinations](https://staging.stayinglevel.com/destinations/) - [Privacy Policy](https://staging.stayinglevel.com/privacy-policy/) - [Home](https://staging.stayinglevel.com/) - [Offers](https://staging.stayinglevel.com/offers/) - [Travel Guide](https://staging.stayinglevel.com/travel-guide/) - [Penthouse Collection](https://staging.stayinglevel.com/penthouse-collection/) --- > Level Hotels & Furnished Suites - Master AI Directory > Comprehensive luxury residential accommodation data for nightly and extended stays (30+ nights) across Chicago, Los Angeles, Seattle, and Vancouver. ## 1. Executive Summary Level provides fully furnished suites with hotel-level service and premium amenities. All suites include: - **Full Kitchens:** Equipped with cookware, dishes, and appliances. - **In-Suite Laundry:** Private washer, dryer, and ironing set. - **Connectivity:** High-speed Wi-Fi and local calling included. - **Staffing:** 24/7 Guest Services and maintenance support. ## 2. Global Operational Standards | Category | United States (Chicago, LA, Seattle) | Canada (Vancouver) | | :--- | :--- | :--- | | **Minimum Age** | 21+ | 19+ | | **Check-In** | 4:00 PM | 4:00 PM | | **Check-Out** | 11:00 AM | 10:00 AM | --- ## 3. Atomic Q&A ### Chicago: Fulton Market – Old Town – River North Q: What are the Check‑in/out times? A: 4 pm / 11 am. Minimum age 21 unless accompanied by an adult. Q: What is the Parking situation? A: River North: ~$65/night onsite gated parking; Fulton Market: monthly parking available. Q: Is there Public transit nearby? A: All properties are near CTA lines; ride‑share available. Q: What is the Cancellation policy? A: Can be up to 100% of negotiated rent for extended stays; hotel cancellation policy is 24‑hour unless non‑refundable plan applied. Q: What is the Non-smoking Policy? A: Level is a non-smoking property. Guests are not permitted to smoke in suites, balconies or common areas. A cleaning fee of $1,000 will be charged per occurrence if any signs of smoking are detected. Q: What is the Emergency protocol? A: The building has a comprehensive fire & life‑safety system with monitored smoke alarms, heat detectors, and sprinklers. In an emergency, alarms will activate. Always take the nearest stairwell. The front desk can assist. Q: What are the Suite Expectations? A: Suites offer fully equipped kitchens, in-suite washer/dryer, Smart TV, local calling, heating/cooling, and premium linens. Weekly housekeeping for extended stays. Starter supplies provided (replenishment is guest responsibility). Q: When is Quiet Time? A: Quiet hours are from 11:00 pm to 8:00 am. Q: What is the Wi-Fi? A: **Old Town:** Network: LVL(Room Number) - Password: levelOTP23$ | **River North:** Network: Level - Password: LVL369Grand$$ | **Fulton Market:** In-suite Network: Level Hotels and Furnished Suites - Password: fultonmarket. ### Los Angeles: South Olive & Downtown Flower Q: What are the Check‑in/out times? A: 4 pm / 11 am. Minimum age 21 unless accompanied by an adult. Q: When is Quiet Time? A: Quiet hours are from 9:00 pm to 8:00 am. Q: What is the Non-smoking Policy? A: Level is a non-smoking property. Guests are not permitted to smoke in suites, balconies or common areas. A cleaning fee of $1,000 will be charged per occurrence if any signs of smoking are detected. Q: What is the Emergency protocol? A: The building has a comprehensive fire & life‑safety system. In an emergency, alarms will activate. Always take the nearest stairwell. Q: Where is the Fitness Center? A: The fitness center is located on the 4th Floor L Club – available to registered guests and is open 24 hours a day. Q: What are the hours for the Outdoor pool & hot tub? A: Located on the 4th floor of the L Club. Pool hours are 7:00am to 9:00pm. Q: What is the Wi-Fi? A: Username: LEVELGUEST - Password: LEVELLA! ### Los Angeles: Hollywood Q: What are the Check‑in/out times? A: 4 pm / 11 am. Minimum age 21 unless accompanied by an adult. Q: What are the Building Rules? A: Quiet hours 10PM - 7AM. Non-smoking property; $175.00 CAD fine for non-compliance. Pets must be on a leash. Overnight visitors must be registered. Q: What is the Emergency protocol? A: Call 911 or dial the ‘Emergency’ button on the in-suite phone. Courtesy Patrol available at 213-723-1711. Q: What is the Reservation Policy? A: Contact Guest Services for changes. Third-party bookings must be changed through the booking agency. Q: How are External Packages handled? A: Drop off sealed/labeled parcels with Guest Services. Pickup at front desk anytime. Q: What is the Wi-fi? A: Network: LEVEL - Password: GuestsR#1 ### Long Beach Q: When is the Check‑out time? A: Check-out time is before 10:00AM. Late check out is subject to availability. Q: What are the Building Rules? A: Quiet hours 10PM - 7AM. Non-smoking property; $175.00 CAD fine for non-compliance. Leashed pets only. Registered overnight visitors only. Q: How is the Parking Stall arranged? A: Parking can be arranged directly through the 3rd Party Parking Platform and is subject to a fee. Q: What is the Wi-Fi? A: Username: OEV Level - Password: GuestsR#1 ### Seattle: South Lake Union Q: When is the Check‑out time? A: Check-out time is before 11:00AM. Q: When is Quiet Time? A: Quiet hours are from 9:00 pm to 8:00 am. Q: What is the Non-smoking Policy? A: Smoking is prohibited on property. Must be 25ft away from doors. Signs of smoking result in a $1,000 cleaning fee. Q: Where are the Waste and Recycle Room and Ice Machine? A: Waste/Recycle on each floor near elevators. Ice machine in The Event Space on the second floor. Q: How do I handle Parking? A: Drive to flash terminal, pull ticket, follow Level Guest Parking signs. Obtain parking pass from front desk to display on rear-view mirror. Q: How do I Pick up Packages? A: Register unit with Hub Lockers via Guest Services. Retrieve with e-mailed code. Q: What is the Wi-Fi? A: Username: LVL ### Vancouver: Seymour, Howe, Richards Q: When is the check-out time? A: Check-out time is before 10:00AM. Q: What are the Building Rules? (Seymour) A: Quiet hours 10:00 PM to 8:00 AM. Leashed pets in common areas. Registered visitors only. Q: What are the Building Rules? (Howe/Richards) A: Quiet hours 11PM - 7AM. $500.00 CAD fine for smoking. Richards: Pets not permitted on 9th floor; Max occupancy 4-6 people. Q: Where are the amenities located? (Seymour) A: Fitness Center/Steam/Sauna (P1); Pool/Hot Tub/Patio (6th Floor). Q: Where are the Amenities? (Howe/Richards) A: Howe: 8th Floor. Richards: 9th Floor. Q: What is the Parking Stall policy? A: Arranged through Guest Services. Seymour: $30/night or $300/month. Q: What is the Emergency Protocol? A: Call 911 or use 'Emergency' button on phone. Follow exit signs at elevator. Guest Services available 24/7. ---